Privacy Policy
1. Introduction
MiColor Group LLC, operating as MiPalette ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our palette design tools, community voting platform, and creator marketplace.
2. Information We Collect
Personal Information: When you create an account, we collect your name, email address, and profile information. If you make a purchase or participate in community voting, we collect billing and shipping addresses.
Creator Information: If you join as a creator, we may collect additional information such as your social media profiles, portfolio, and business details for verification purposes.
Usage Data: We automatically collect information about your interactions with our platform, including pages visited, features used, and design tool activity.
Payment Information: Payment processing is handled by Stripe. We do not store your full credit card numbers or CVV codes on our servers.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
- Personalize and improve your experience
- Facilitate community voting campaigns and creator-customer connections
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors who assist with payment processing, shipping, analytics, and customer support
- Creators: When you purchase a palette, the creator may receive your name and general location for fulfillment purposes
- Legal Requirements: When required by law or to protect our rights and safety
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. All data is encrypted in transit using SSL/TLS and at rest. We regularly review our security practices and update them as necessary.
6. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience. Essential cookies are required for the platform to function. Analytics cookies help us understand how you use our services. You can control cookie preferences through your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at [email protected].
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected], call us at +1 (307) 204-6867, or write to us at MiColor Group LLC, 30 N Gould St Ste N, Sheridan, WY 82801. You can also visit our Contact page.